This policy applies only to the products or services of Shanghai Nenghui Co., Ltd.  

Last Updated: April 30, 2025

This policy will help you understand the following:  

1. How We Collect and Use Your User Information  

2. How We Use Cookies and Similar Technologies  

3. How We Share, Transfer, or Disclose Your User Information  

4. How We Protect Your User Information  

5. Your Rights  

6. Storage and Global Transfer of Your User Information  

7. How This Policy Is Updated  

8. How to Contact Us  

We fully understand the importance of your user information and are committed to protecting its security and reliability. We strive to maintain your trust by adhering to the following principles: accountability, purpose limitation, consent, data minimization, security, individual participation, and transparency. We pledge to adopt industry-standard security measures to safeguard your user information.  

Please read and understand this Privacy Policy carefully before using our products (or services).  

1. How We Collect and Use Your User Information  

(I) Information Collected During Your Use of Our Products or Services  

We only collect and use your user information for the purposes stated in this policy. The collection of user information is necessary to provide you with products or services. You have the right to choose whether to provide such information. However, in most cases, if you choose not to provide it, we may be unable to deliver the corresponding services or address your inquiries.  

When using our services, you authorize us to collect information you voluntarily provide or that is necessary for service delivery, including: mobile number, email address, and basic identity information (e.g., name, nationality, gender, occupation, address, contact details).  

We will use the collected user information to provide services such as quotations, after-sales support, technical communication, and identity verification.  

We will lawfully de-identify or anonymize collected user information. Information that cannot identify a natural person alone or in combination with other data is not considered personal information under applicable laws. If non-personal information is combined with your personal information, we will treat and protect such combined information as personal information under this policy.  

To improve our operations, technology, services, or due to changes in business strategies, if the collection, use, or processing of user information exceeds the scope described above, or if we intend to use collected information for purposes not stated in this policy, we will notify you and obtain your consent within a reasonable period.  

(II) Exceptions to Consent Requirements

Under applicable laws and national standards, we may collect and use your user information without prior consent in the following circumstances:  

1. Related to national security or defense;  

2. Related to public safety, public health, or significant public interests;  

3. Related to criminal investigations, prosecution, trial, or execution of judgments;  

4. To protect your or others’life, property, or other significant legal rights where obtaining consent is impracticable;  

5. Information you have voluntarily disclosed to the public;  

6. Information obtained from legally disclosed channels (e.g., lawful news reports or government disclosures);  

7. Necessary for fulfilling a contract at your request;  

8. Necessary to ensure the secure and stable operation of our services (e.g., detecting or resolving technical faults);  

9. Necessary for lawful news reporting by news agencies;  

10. Necessary for academic research conducted in the public interest, provided results are de-identified;  

11. Other circumstances permitted by law.  

2. How We Use Cookies and Similar Technologies  

(I) Cookies  

To ensure normal website operation, we may store small data files called Cookies on your device. Cookies typically contain identifiers, site names, and numbers/characters. Cookies allow us to store your browsing preferences.  

We will not use Cookies for purposes outside this policy. You may manage or delete Cookies via your browser settings. Note that blocking Cookies may require manual adjustments each time you visit our website.  

(II) Web Beacons and Pixel Tags  

In addition to Cookies, we use web beacons and pixel tags. For example, emails we send may include links tracked to understand your preferences and improve services. Web beacons are transparent images embedded in websites or emails. Pixel tags help determine if an email is opened. You may unsubscribe to avoid such tracking.  

(III) Do Not Track  

Many browsers offer a Do Not Track (DNT) feature. While there are no standardized responses to DNT requests, our websites will respect your choice if DNT is enabled.  

3. How We Share, Transfer, or Disclose Your User Information  

(I) Sharing  

We will not share your user information with third parties except in the following cases:  

1. With your explicit consent;  

2. To comply with legal obligations or government orders;  

3. Sharing with affiliates, limited to necessary information and purposes stated herein;  

4. Sharing with authorized partners to improve services. Partners must adhere to confidentiality agreements and process information lawfully.  

(II) Transfer

We will not transfer your user information except:  

1. With your explicit consent;  

2. During mergers, acquisitions, or bankruptcy, provided the recipient continues to comply with this policy.  

(III) Disclosure  

We will only disclose your user information:  

1. With your explicit consent;  

2. To comply with legal requirements.  

(IV) Exceptions to Consent for Sharing, Transfer, or Disclosure  

As permitted by law, we may share, transfer, or disclose information without consent in circumstances similar to Section 1(II).  

4. How We Protect Your User Information  

We implement industry-standard measures to protect your information, including SSL encryption, HTTPS protocols, access controls, and staff training. While we strive for security, no system is entirely risk-free. In the event of a breach, we will notify you promptly and report to authorities as required.  

5. Your Rights  

You have the right to:  

1. Access your user information;  

2. Correct inaccurate information;  

3. Delete information under specific conditions (e.g., legal violations, withdrawal of consent);  

4. Withdraw consent, which may affect service availability.  

To exercise these rights, contact us via email at<info@nhet.energy>.  

6. Storage and Global Transfer of Your User Information

User information collected in China is stored domestically. Retention periods comply with legal requirements. For global operations, we ensure your information receives protection equivalent to Chinese standards, even when transferred internationally.  

7. How This Policy Is Updated  

We may update this policy and will notify you of significant changes (e.g., service model changes, ownership restructuring). Archived versions will remain accessible.  

8. How to Contact Us

For questions or feedback, contact us via:  

- Email: <info@nhet.energy>  

- Phone: +86 13381770019  

We aim to respond within 30 days.